All Systems Operational

ALPS Dashboard Backoffice Operational
90 days ago
100.0 % uptime
Today
Cashin Operational
90 days ago
99.91 % uptime
Today
ALPS Cashin API Service Operational
90 days ago
100.0 % uptime
Today
Brasil Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
99.11 % uptime
Today
Colombia Operational
90 days ago
100.0 % uptime
Today
Ecuador Operational
90 days ago
100.0 % uptime
Today
Mexico Operational
90 days ago
100.0 % uptime
Today
Perú Operational
90 days ago
100.0 % uptime
Today
Guatemala Operational
90 days ago
100.0 % uptime
Today
Honduras Operational
90 days ago
100.0 % uptime
Today
Costa Rica Operational
90 days ago
100.0 % uptime
Today
Panama Operational
90 days ago
100.0 % uptime
Today
Cashout Operational
90 days ago
100.0 % uptime
Today
ALPS Cashout API Service Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
100.0 % uptime
Today
Ecuador Operational
90 days ago
100.0 % uptime
Today
Perú Operational
90 days ago
100.0 % uptime
Today
Colombia Operational
90 days ago
100.0 % uptime
Today
Slack Connections Operational
Slack Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 18, 2025

No incidents reported today.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025
Resolved - FINTOC has reactivated Banco Santander. However, we will continue monitoring.
Jul 15, 15:48 GMT-04:00
Identified - Intermittent service has been detected at Banco Santander.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.

Jul 15, 14:51 GMT-04:00
Jul 14, 2025

No incidents reported.

Jul 13, 2025
Completed - The scheduled maintenance has been completed.
Jul 13, 06:00 GMT-04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 05:30 GMT-04:00
Scheduled - We would like to inform you that our Payouts service will undergo scheduled maintenance on Sunday, July 13 at 5:30 AM (Chile Time). The maintenance window is expected to last approximately 30 minutes.
During this period, the service will not be fully interrupted, but you may experience intermittent availability or delays when processing payouts.
This upgrade is part of our efforts to improve performance and reliability. We will notify you as soon as the maintenance is complete.

Thank you for your understanding. If you have any questions, please feel free to contact our support team at support@alps.cl.

Jul 10, 17:38 GMT-04:00
Jul 12, 2025
Resolved - This incident has been resolved.
Jul 12, 11:47 GMT-04:00
Identified - Intermittent service has been detected at Banco de Chile.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.

Jul 12, 11:08 GMT-04:00
Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025
Resolved - This incident has been resolved.
Jul 7, 22:02 GMT-04:00
Identified - Intermittent service has been detected at Banco Santander.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.

Jul 7, 21:03 GMT-04:00
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.