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All Systems Operational
Uptime over the past 90 days. View historical uptime.
ALPS Dashboard Backoffice
Operational
90 days ago
100.0
% uptime
Today
Payin
Operational
90 days ago
99.97
% uptime
Today
ALPS Cashin API Service
Operational
90 days ago
100.0
% uptime
Today
Brasil
Operational
90 days ago
100.0
% uptime
Today
Chile
Operational
90 days ago
99.75
% uptime
Today
Colombia
Operational
90 days ago
100.0
% uptime
Today
Ecuador
Operational
90 days ago
100.0
% uptime
Today
Mexico
Operational
90 days ago
100.0
% uptime
Today
Perú
Operational
90 days ago
100.0
% uptime
Today
Guatemala
Operational
90 days ago
100.0
% uptime
Today
Honduras
Operational
90 days ago
100.0
% uptime
Today
Costa Rica
Operational
90 days ago
100.0
% uptime
Today
Panama
Operational
90 days ago
100.0
% uptime
Today
Payout
Operational
90 days ago
100.0
% uptime
Today
ALPS Cashout API Service
Operational
90 days ago
100.0
% uptime
Today
Chile
Operational
90 days ago
100.0
% uptime
Today
Ecuador
Operational
90 days ago
100.0
% uptime
Today
Perú
Operational
90 days ago
100.0
% uptime
Today
Colombia
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Dec 9, 2025
No incidents reported today.
Dec 8, 2025
Resolved -
FINTOC has reactivated Banco Estado. However, we will continue monitoring.
Dec 8, 21:28 GMT-03:00
Dec 8, 21:28 GMT-03:00
Identified -
Intermittent service has been detected at Banco Estado.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Dec 4, 19:00 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Dec 4, 19:00 GMT-03:00
Dec 7, 2025
No incidents reported.
Dec 6, 2025
Resolved -
This incident has been resolved.
Dec 6, 14:04 GMT-03:00
Dec 6, 14:04 GMT-03:00
Identified -
Intermittent service has been detected at Banco Estado.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Dec 3, 17:00 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Dec 3, 17:00 GMT-03:00
Dec 5, 2025
No incidents reported.
Dec 4, 2025
Resolved -
We would like to inform you that all pending withdrawals for Banco BCP have reached their final status.
Dec 4, 17:25 GMT-03:00
Dec 4, 17:25 GMT-03:00
Monitoring -
We would like to inform you that yesterday, between 3:30 a.m. and 12:31 p.m. (UTC-5), Banco BCP in Peru experienced intermittent service disruptions in its H2H service, which caused delays in the processing of payrolls created during that period.
We are currently waiting for the bank to regularize the pending payrolls.
We will keep you informed.
Dec 4, 11:22 GMT-03:00
We are currently waiting for the bank to regularize the pending payrolls.
We will keep you informed.
Dec 4, 11:22 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Dec 4, 02:00 GMT-03:00
Dec 4, 02:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 23:00 GMT-03:00
Dec 3, 23:00 GMT-03:00
Scheduled -
Maintenance will begin as scheduled in 60 minute
Dec 3, 22:32 GMT-03:00
Dec 3, 22:32 GMT-03:00
Dec 3, 2025
Resolved -
This incident has been resolved.
Dec 3, 23:38 GMT-03:00
Dec 3, 23:38 GMT-03:00
Identified -
Intermittent service has been detected at Banco Santander.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Dec 3, 22:49 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Dec 3, 22:49 GMT-03:00
Resolved -
This incident has been resolved.
Dec 3, 18:03 GMT-03:00
Dec 3, 18:03 GMT-03:00
Identified -
Intermittent service has been detected at Banco Scotiabank.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Dec 3, 16:48 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Dec 3, 16:48 GMT-03:00
Dec 2, 2025
Resolved -
This incident has been resolved.
Dec 2, 23:57 GMT-03:00
Dec 2, 23:57 GMT-03:00
Identified -
Intermittent service has been detected at Banco Falabella.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Dec 2, 23:01 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Dec 2, 23:01 GMT-03:00
Resolved -
This incident has been resolved.
Dec 2, 22:22 GMT-03:00
Dec 2, 22:22 GMT-03:00
Identified -
Intermittent service has been detected at Banco Falabella.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Dec 2, 21:55 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Dec 2, 21:55 GMT-03:00
Resolved -
This incident has been resolved.
Dec 2, 14:45 GMT-03:00
Dec 2, 14:45 GMT-03:00
Identified -
Intermittent service has been detected at Banco Scotiabank.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Dec 2, 08:41 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Dec 2, 08:41 GMT-03:00
Resolved -
This incident has been resolved.
Dec 2, 08:41 GMT-03:00
Dec 2, 08:41 GMT-03:00
Identified -
Intermittent service has been detected at Banco Falabella.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Dec 1, 21:53 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Dec 1, 21:53 GMT-03:00
Dec 1, 2025
Resolved -
This incident has been resolved.
Dec 1, 21:22 GMT-03:00
Dec 1, 21:22 GMT-03:00
Identified -
Intermittent service has been detected at Banco Falabella.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Dec 1, 20:44 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Dec 1, 20:44 GMT-03:00
Resolved -
This incident has been resolved.
Dec 1, 11:32 GMT-03:00
Dec 1, 11:32 GMT-03:00
Identified -
Intermittent service has been detected at Banco Santander.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Dec 1, 08:38 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Dec 1, 08:38 GMT-03:00
Nov 30, 2025
No incidents reported.
Nov 29, 2025
Resolved -
This incident has been resolved.
Nov 29, 23:39 GMT-03:00
Nov 29, 23:39 GMT-03:00
Identified -
Intermittent service has been detected at Banco Falabella.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Nov 29, 22:44 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Nov 29, 22:44 GMT-03:00
Resolved -
This incident has been resolved.
Nov 29, 18:45 GMT-03:00
Nov 29, 18:45 GMT-03:00
Identified -
Intermittent service has been detected at Banco de Chile.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Nov 29, 17:55 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Nov 29, 17:55 GMT-03:00
Resolved -
This incident has been resolved.
Nov 29, 11:44 GMT-03:00
Nov 29, 11:44 GMT-03:00
Identified -
Intermittent service has been detected at Banco Falabella.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Nov 28, 23:17 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Nov 28, 23:17 GMT-03:00
Nov 28, 2025
Resolved -
This incident has been resolved.
Nov 28, 22:43 GMT-03:00
Nov 28, 22:43 GMT-03:00
Identified -
Intermittent service has been detected at Banco Falabella.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Nov 28, 21:47 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Nov 28, 21:47 GMT-03:00
Resolved -
This incident has been resolved.
Nov 28, 21:10 GMT-03:00
Nov 28, 21:10 GMT-03:00
Identified -
Intermittent service has been detected at Banco Falabella.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Nov 28, 20:14 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Nov 28, 20:14 GMT-03:00
Resolved -
This incident has been resolved.
Nov 28, 11:05 GMT-03:00
Nov 28, 11:05 GMT-03:00
Identified -
Intermittent service has been detected at Banco Scotiabank.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Nov 28, 09:34 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Nov 28, 09:34 GMT-03:00
Nov 27, 2025
Resolved -
We would like to inform that today, between 16:52 and 17:17 UTC-4, intermittent service was detected at Banco Santander .
During this time, FINTOC temporarily deactivated transactions with the bank as a preventive measure.
The issue has since been resolved, and transactions with Banco Santander are now operating normally.
Nov 27, 17:21 GMT-03:00
During this time, FINTOC temporarily deactivated transactions with the bank as a preventive measure.
The issue has since been resolved, and transactions with Banco Santander are now operating normally.
Nov 27, 17:21 GMT-03:00
Resolved -
This incident has been resolved.
Nov 27, 14:49 GMT-03:00
Nov 27, 14:49 GMT-03:00
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 26, 23:14 GMT-03:00
Nov 26, 23:14 GMT-03:00
Identified -
Intermittent service has been detected at Banco Scotiabank.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Nov 26, 22:54 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Nov 26, 22:54 GMT-03:00
Nov 26, 2025
Resolved -
This incident has been resolved.
Nov 26, 08:56 GMT-03:00
Nov 26, 08:56 GMT-03:00
Identified -
Intermittent service has been detected at Banco Estado.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Nov 25, 21:54 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Nov 25, 21:54 GMT-03:00
Nov 25, 2025
Resolved -
This incident has been resolved.
Nov 25, 11:37 GMT-03:00
Nov 25, 11:37 GMT-03:00
Identified -
Intermittent service has been detected at Banco ITAU.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Nov 25, 09:45 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Nov 25, 09:45 GMT-03:00