All Systems Operational

Uptime over the past 90 days. View historical uptime.
ALPS Dashboard Backoffice Operational
90 days ago
100.0 % uptime
Today
Cashin Operational
90 days ago
99.99 % uptime
Today
ALPS Cashin API Service Operational
90 days ago
100.0 % uptime
Today
Brasil Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
99.97 % uptime
Today
Colombia Operational
90 days ago
100.0 % uptime
Today
Ecuador Operational
90 days ago
100.0 % uptime
Today
Mexico Operational
90 days ago
100.0 % uptime
Today
Perú Operational
90 days ago
100.0 % uptime
Today
Guatemala Operational
90 days ago
100.0 % uptime
Today
Honduras Operational
90 days ago
100.0 % uptime
Today
Costa Rica Operational
90 days ago
100.0 % uptime
Today
Panama Operational
90 days ago
100.0 % uptime
Today
Cashout Operational
90 days ago
100.0 % uptime
Today
ALPS Cashout API Service Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
100.0 % uptime
Today
Ecuador Operational
90 days ago
100.0 % uptime
Today
Perú Operational
90 days ago
100.0 % uptime
Today
Colombia Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 20, 2025

No incidents reported today.

Sep 19, 2025
Banco Santander Intermittences - FINTOC
Resolved - This incident has been resolved.
Sep 19, 18:55 GMT-03:00
Identified - Intermittent service has been detected at Banco Santander.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Sep 19, 17:14 GMT-03:00
Sep 18, 2025

No incidents reported.

Sep 17, 2025
Banco BCI Intermittences - FINTOC
Resolved - This incident has been resolved.
Sep 17, 13:01 GMT-03:00
Identified - Intermittent service has been detected at Banco BCI.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Sep 17, 11:37 GMT-03:00
Banco Ripley Intermittences - FINTOC
Resolved - This incident has been resolved.
Sep 17, 13:01 GMT-03:00
Identified - Intermittent service has been detected at Banco Ripley.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Sep 17, 11:53 GMT-03:00
Sep 16, 2025

No incidents reported.

Sep 15, 2025
Banco Falabella Intermittences - FINTOC
Resolved - FINTOC has reactivated Banco Falabella. However, we will continue monitoring.
Sep 15, 10:21 GMT-03:00
Identified - Intermittent service has been detected at Banco Falabella.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Sep 15, 10:14 GMT-03:00
Sep 14, 2025

No incidents reported.

Sep 13, 2025
Banco de Chile Intermittences - FINTOC
Resolved - This incident has been resolved.
Sep 13, 22:13 GMT-03:00
Identified - Intermittent service has been detected at Banco de Chile.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Sep 13, 21:31 GMT-03:00
Sep 12, 2025
Intermittences -ETPAY MXN
Resolved - The Etpay Mexico payment service experienced intermittent issues during the early hours of September 12, 2025. The incident was fully resolved by 6:00 a.m. (GMT-6).
The only impact identified was a delay in payment notifications. No further issues have been detected.
Sep 12, 15:03 GMT-03:00
Sep 11, 2025
BCP BANK INCIDENT - WITHDRAWALS PERU - NOTIFICATION
Resolved - We would like to inform you that this morning there was an interruption at Banco BCP Peru, which may have affected the processing of some withdrawals directed to this bank.
The issue has already been resolved, and PEN payouts are now operating normally.
Sep 11, 15:15 GMT-03:00
Banco de Chile Intermittences - FINTOC
Resolved - This incident has been resolved.
Sep 11, 10:23 GMT-03:00
Identified - Intermittent service has been detected at Banco de Chile.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Sep 11, 09:59 GMT-03:00
Scheduled Maintenance – Webpay Service - CHILE
Completed - The scheduled maintenance has been completed.
Sep 11, 02:10 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 02:00 GMT-03:00
Scheduled - We would like to inform you that, as part of our ongoing efforts to improve our systems, a scheduled maintenance window will take place.

On thursday, September 18, 2025, between 2:00 AM and 2:10 AM, the WEBPAY service (Channel 3) will be temporarily unavailable.

During this period, transactions through this platform will not be processed. We recommend planning your operations accordingly.

We appreciate your understanding
Sep 10, 11:06 GMT-03:00
Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025
Banco Estado Intermittences - FINTOC
Resolved - This incident has been resolved.
Sep 8, 21:40 GMT-03:00
Identified - Intermittent service has been detected at Banco Estado.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Sep 8, 17:54 GMT-03:00
Sep 7, 2025
Banco de Chile Intermittences - FINTOC
Resolved - This incident has been resolved.
Sep 7, 11:22 GMT-03:00
Identified - Intermittent service has been detected at Banco de Chile.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Sep 6, 23:21 GMT-04:00
Banco Falabella Intermittences - FINTOC
Resolved - This incident has been resolved.
Sep 7, 11:22 GMT-03:00
Identified - Intermittent service has been detected at Banco Falabella.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Sep 6, 23:54 GMT-04:00
Sep 6, 2025
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