ALPS Status

Jul 26, 2026

Scheduled Maintenance – Bancolombia Bre-B Services

Resolved - This incident has been resolved.
Jul 26, 10:15 GMT-04:00

Identified - COBRE has informed us of a scheduled maintenance window on Saturday, July 25 between 10:00 and 19:00 (UTC-5).
During this period, payout and payin services will be unavailable.
Jul 25, 11:16 GMT-04:00

TRANSBANK - Scheduled Maintenance Notice – Chile

Completed - The scheduled maintenance has been completed.
Jul 26, 06:00 GMT-04:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 23:00 GMT-04:00

Scheduled - The processor for pay-ins, , will undergo scheduled maintenance on July 28, between 23:00 and 06:00 (UTC-4). During this period, transactions through this channel (3) will not be processed.
We recommend planning your operations accordingly.
Jul 28, 23:00 GMT-04:00

Scheduled Maintenance: Nequi Disbursements

Completed - The scheduled maintenance has been completed.
Jul 26, 02:30 GMT-04:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 23:31 GMT-04:00

Scheduled - Our commitment is to keep you informed.

Please note that Nequi will perform scheduled maintenance on Saturday, July 25, from 11:30 p.m. (UTC-4) to 1:30 a.m. (UTC-4) on Sunday, July 26.

Affected product: Payouts

During this period, it will not be possible to process payouts to Nequi.

We recommend planning your operations in advance to avoid any inconvenience.

We will keep you informed of any updates through this channel.

Thank you for your understanding.

Duration
25 Jul 2026 23:30 -04 to 26 Jul 2026 01:30 -04
Jul 21, 13:04 GMT-04:00

Jul 25, 2026

Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 25, 12:47 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 25, 12:29 GMT-04:00

Jul 24, 2026

Banco BCI Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 24, 22:13 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 24, 21:45 GMT-04:00

Banco Santander Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 24, 19:13 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 24, 18:33 GMT-04:00

Banco BCI Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 24, 12:55 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 24, 09:36 GMT-04:00

Banco ETPAY Intermittences - ETPAY

Resolved - This incident has been resolved.
Jul 24, 12:54 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, ETPAY has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 24, 11:50 GMT-04:00

Banco SANTANDER Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 24, 12:39 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 24, 12:03 GMT-04:00

Banco BCI Intermittences - FINTOC

Resolved - This incident has been resolved.
Jul 24, 12:08 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 24, 11:47 GMT-04:00

Banco ESTADO Intermittences - FINTOC

Resolved - This incident has been resolved.
Jul 24, 10:03 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 24, 08:45 GMT-04:00

Mantenimiento programado SPEI - FINTOC MX

Completed - The scheduled maintenance has been completed.
Jul 24, 06:30 GMT-04:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 06:00 GMT-04:00

Scheduled - COBRE has informed us of a scheduled maintenance window on , between 06:00 and 06:30 (UTC-6).
During this period, payout and payin services will be unavailable.
Jul 21, 19:00 GMT-04:00

Jul 23, 2026

Banco Scotiabank Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 23, 21:02 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 23, 20:52 GMT-04:00

Banco SANTANDER Intermittences - FINTOC

Resolved - This incident has been resolved.
Jul 23, 16:55 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 23, 16:09 GMT-04:00

Banco BCI Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 23, 15:53 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 23, 13:25 GMT-04:00

Banco BCI Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 23, 10:01 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 23, 09:48 GMT-04:00

Banco BCI Intermittences - FINTOC

Resolved - This incident has been resolved.
Jul 23, 09:47 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 22, 16:40 GMT-04:00

Jul 22, 2026

Banco Scotiabank Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 22, 23:38 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 22, 22:38 GMT-04:00

Banco BCI Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 22, 23:07 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 22, 22:38 GMT-04:00

Banco Bancolombia Intermittences - COBRE

Resolved - This incident has been resolved.
Jul 22, 19:56 GMT-04:00

Monitoring - Intermittent service disruptions have been detected.
As a result, some payments processed by the bank are experiencing delays, leading to longer-than-usual response times.
Jul 22, 12:18 GMT-04:00

Banco Scotiabank Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 22, 19:12 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 22, 18:56 GMT-04:00

Banco BCI Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 22, 14:23 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 22, 14:11 GMT-04:00

Banco Santander Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 22, 12:28 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 21, 23:35 GMT-04:00

Banco ITAU Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 22, 09:36 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 22, 09:04 GMT-04:00

TRANSBANK - Scheduled Maintenance Notice – Chile

Completed - The scheduled maintenance has been completed.
Jul 22, 06:00 GMT-04:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 23:00 GMT-04:00

Scheduled - The processor for pay-ins, , will undergo scheduled maintenance on July 21, between 23:00 and 06:00 (UTC-4). During this period, transactions through this channel (3) will not be processed.
We recommend planning your operations accordingly.
Jul 18, 22:47 GMT-04:00

Jul 21, 2026

Banco Santander Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 21, 23:06 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 21, 22:05 GMT-04:00

Scheduled Maintenance: PSE

Completed - The scheduled maintenance has been completed.
Jul 21, 22:30 GMT-04:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 22:00 GMT-04:00

Scheduled - Our commitment is to keep you informed.

Please note that on Tuesday, July 21, at 10:00 p.m. (GMT-4), a scheduled maintenance window will take place.

During this period, the service may experience a temporary outage of approximately 30 minutes.

We recommend planning your operations in advance to avoid any inconvenience.

Thank you for your understanding.

Duration: 21 Jul 2026 22:00 -04 to 21 Jul 2026 22:30 -04
Jul 17, 17:39 GMT-04:00

Banco de Chile Intermittences - FINTOC

Resolved - This incident has been resolved.
Jul 21, 20:40 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 21, 20:10 GMT-04:00

Banco BCI Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 21, 16:08 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 21, 16:03 GMT-04:00

Banco ESTADO Intermittences - FINTOC

Resolved - This incident has been resolved.
Jul 21, 10:44 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 21, 10:33 GMT-04:00

Banco BCI Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 21, 10:33 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 20, 13:16 GMT-04:00

TRANSBANK - Scheduled Maintenance Notice – Chile

Completed - The scheduled maintenance has been completed.
Jul 21, 06:00 GMT-04:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 23:00 GMT-04:00

Scheduled - The processor for pay-ins, , will undergo scheduled maintenance on July 20, between 23:00 and 06:00 (UTC-4). During this period, transactions through this channel (3) will not be processed.
We recommend planning your operations accordingly.
Jul 18, 22:46 GMT-04:00

Jul 20, 2026

Banco Scotiabank Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 20, 21:41 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 20, 21:26 GMT-04:00

Banco Estaco Intermittences - FINTOC

Resolved - This incident has been resolved.
Jul 20, 13:15 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 19, 19:57 GMT-04:00

Scheduled Maintenance PSE

Completed - The scheduled maintenance has been completed.
Jul 20, 05:00 GMT-04:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 02:00 GMT-04:00

Scheduled - Our commitment is to keep you informed.

ACH Colombia has informed us that weekly maintenance activities will be performed on the PSE service, which may cause intermittent transaction issues.

Scheduled window (Chile time, GMT-4):
• Monday: 02:00 – 05:00

During this window, some operations may experience intermittent service disruptions.

Duration: Jul 19, 2026 23:00 – Jul 19, 2026 23:10 (GMT-4)
Jul 16, 18:26 GMT-04:00

Jul 19, 2026

Scheduled Maintenance: PSE (ACH Colombia)

Completed - The scheduled maintenance has been completed.
Jul 19, 23:10 GMT-04:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 23:00 GMT-04:00

Scheduled - Our commitment is to keep you informed.

ACH Colombia has informed us that weekly maintenance activities will be performed on the PSE service, which may cause intermittent transaction issues.

Scheduled window (Chile time, GMT-4):
• Sunday: 23:00 – 23:10

During this window, some operations may experience intermittent service disruptions.

Cobre Team.

Duration: Jul 19, 2026 23:00 – Jul 19, 2026 23:10 (GMT-4)
Jul 16, 18:23 GMT-04:00

Banco Scotiabank Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 19, 19:56 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 19, 19:25 GMT-04:00

Banco Itaú Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 19, 17:45 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 19, 15:10 GMT-04:00

Banco BCI Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 19, 15:09 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 18, 23:58 GMT-04:00

Mantenimiento programado - COBRE - Bre-B

Completed - The scheduled maintenance has been completed.
Jul 19, 07:00 GMT-04:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 03:00 GMT-04:00

Scheduled - COBRE has informed us of a scheduled maintenance window on , between 03:00 and 07:00 (UTC-5).
During this period, the processing of payment orders and Instant fund transfers may be intermittent, although the service will remain available.
Jul 1, 18:25 GMT-04:00

TRANSBANK - Scheduled Maintenance Notice – Chile

Completed - The scheduled maintenance has been completed.
Jul 19, 06:00 GMT-04:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 23:00 GMT-04:00

Scheduled - The processor for pay-ins, , will undergo scheduled maintenance on July 18, between 23:00 and 06:00 (UTC-4). During this period, transactions through this channel (3) will not be processed.
We recommend planning your operations accordingly.
Jul 15, 16:17 GMT-04:00

Jul 18, 2026

Banco Itaú Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 18, 20:32 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 18, 20:22 GMT-04:00

Banco de la República Bre-b Intermittences - COBRE

Resolved - This incident has been resolved.
Jul 18, 18:45 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, some payments processed by the bank are experiencing delays, leading to longer-than-usual response times.
Jul 18, 18:28 GMT-04:00

Recaudos PSE Nequi | Incident: PSE Nequi Pay-ins - Cobre

Resolved - This incident has been resolved.
Jul 18, 18:03 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, some payments processed by the bank are experiencing delays, leading to longer-than-usual response times.
Jul 18, 13:20 GMT-04:00

Banco Banco BCI Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 18, 18:01 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 18, 12:49 GMT-04:00

Banco de la República Intermittences - COBRE

Resolved - This incident has been resolved.
Jul 18, 10:24 GMT-04:00

Monitoring - Our commitment is to keep you informed.

The Banco de la República reports that there is currently an outage in the DICE production environment, causing the Bre-B key management service to be unavailable.

During this period, key management operations will not be available.

The Banco de la República is working to restore normal service operations.

We will keep you informed of any updates through this channel.

Thank you for your understanding.
Jul 17, 16:32 GMT-04:00

Banco BCI Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 18, 10:22 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 17, 23:21 GMT-04:00

Jul 17, 2026

Banco Bancolombia Intermittences - COBRE

Resolved - This incident has been resolved.
Jul 17, 17:54 GMT-04:00

Monitoring - Our commitment is to keep you informed.

Currently, Bancolombia is experiencing delays in sending responses for transactions destined to Nequi.

Affected product: Payouts

During this period, some transactions may experience delays in receiving their final status confirmation.

This situation corresponds to an issue on Bancolombia's side and is not related to any failure in Cobre's services.

The entity is working to restore normal service operations.

We will keep you informed of any updates through this channel.

Thank you for your understanding.
Jul 17, 16:20 GMT-04:00

Banco BCI Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 17, 15:52 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 17, 15:08 GMT-04:00

Banco ESTADO Intermittences - ETPAY

Resolved - This incident has been resolved.
Jul 17, 13:23 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, ETPAY has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 17, 13:11 GMT-04:00

Banco Banco de Chile Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 17, 13:21 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 17, 12:25 GMT-04:00

Banco Santander Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 17, 11:42 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 17, 09:34 GMT-04:00

Banco SANTANDER Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 17, 09:03 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 16, 14:15 GMT-04:00

Jul 16, 2026

Jul 15, 2026

Banco BCI Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 15, 19:04 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 15, 18:14 GMT-04:00

Bre-B service Intermittences - COBRE

Resolved - This incident has been resolved.
Jul 15, 18:15 GMT-04:00

Monitoring - Intermittent service disruptions have been detected.
As a result, some payments processed by the bank are experiencing delays, leading to longer-than-usual response times.
Jul 15, 15:48 GMT-04:00

Banco ITAU Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 15, 15:48 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 15, 13:13 GMT-04:00

Banco BCI 360 Intermittences - FINTOC

Resolved - This incident has been resolved.
Jul 15, 11:12 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 15, 10:59 GMT-04:00

Banco BCI Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 15, 10:50 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 15, 10:17 GMT-04:00

Jul 14, 2026

Banco BCI Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 14, 23:11 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 14, 21:35 GMT-04:00

Banco Scotiabank Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 14, 21:57 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 14, 21:16 GMT-04:00

Banco Bre-B Intermittences - COBRE

Resolved - This incident has been resolved.
Jul 14, 19:32 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, some payments processed by the bank are experiencing delays, leading to longer-than-usual response times.
Jul 14, 17:23 GMT-04:00

Banco BCI Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 14, 15:30 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 14, 13:40 GMT-04:00

Banco BCI Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 14, 10:12 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 14, 10:04 GMT-04:00

Jul 13, 2026

Banco Santander Intermittences - FINTOC

Resolved - This incident has been resolved.
Jul 13, 19:06 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 13, 18:59 GMT-04:00

Banco BCI Intermittences - FINTOC

Resolved - This incident has been resolved.
Jul 13, 15:59 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 13, 15:02 GMT-04:00

Banco BCI 360 Intermittences - FINTOC

Resolved - This incident has been resolved.
Jul 13, 15:50 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 13, 15:38 GMT-04:00

Banco Scotiabank Intermittences - FINTOC

Resolved - This incident has been resolved.
Jul 13, 15:49 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 13, 15:35 GMT-04:00

Banco BCI Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 13, 15:35 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 13, 14:43 GMT-04:00

Banco Banco BCI 360 Intermittences - FINTOC

Resolved - This incident has been resolved.
Jul 13, 14:44 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 13, 12:16 GMT-04:00

Banco BCI Intermittences - FINTOC

Resolved - This incident has been resolved.
Jul 13, 11:10 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 13, 10:47 GMT-04:00

Banco ITAU Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 13, 09:52 GMT-04:00

Investigating - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 13, 09:22 GMT-04:00

TRANSBANK - Scheduled Maintenance Notice – Chile

Completed - The scheduled maintenance has been completed.
Jul 13, 06:00 GMT-04:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 23:00 GMT-04:00

Scheduled - The processor for pay-ins, , will undergo scheduled maintenance on July 12 to July 13, between 23:00 and 06:00 (UTC-4). During this period, this channel (3) will experience intermittent service.
We recommend planning your operations accordingly
Jul 7, 19:35 GMT-04:00

Jul 12, 2026

Banco BICE Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 12, 20:04 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 12, 19:46 GMT-04:00

Banco BICE Intermittences - KHIPU

Resolved - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 12, 19:45 GMT-04:00

Banco Itaú Intermittences - KHIPU

Resolved - This incident has been resolved.
Jul 12, 18:54 GMT-04:00

Update - We are continuing to work on a fix for this issue.
Jul 12, 13:22 GMT-04:00

Identified - Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Jul 11, 23:00 GMT-04:00

Banco de Chile Intermittences - FINTOC

Resolved - Intermittent service disruptions were detected at Banco de Chile between 00:30 and 04:00 hrs (UTC-4). As a result, FINTOC temporarily disabled related transactions during this period.

All systems are currently fully operational.
Jul 12, 10:33 GMT-04:00

Scheduled Maintenance – Bancolombia (Nequi)

Completed - The scheduled maintenance has been completed.
Jul 12, 04:00 GMT-04:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 22:30 GMT-04:00

Scheduled - Our commitment is to keep you informed.

Bancolombia informs that on Saturday, July 11, 2026, from 10:30 p.m.(UTC-4) until 03:30 a.m.(UTC-4) on Sunday, July 12, 2026 , a scheduled maintenance window will take place on its Business Connection (H2H) channel.

During this period, the channel will be unavailable.

We recommend planning your operations in advance to avoid any inconvenience.

Thank you for your understanding.

Duration
11 Jul 2026 22:30 (UTC-4) to 12 Jul 2026 03:30 (UTC-4)
Jul 8, 15:15 GMT-04:00

Mantenimiento programado - Bancolombia

Completed - The scheduled maintenance has been completed.
Jul 12, 03:00 GMT-04:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 23:00 GMT-04:00

Scheduled - Bancolombia has informed us of a scheduled maintenance window on , between 22:56and 03:30(UTC-5).
During this period, payout and payin services will be unavailable.
Jul 11, 22:58 GMT-04:00

Scheduled Maintenance

Scheduled Maintenance PSE Jul `26`, `2026` `22:00`-`22:10` GMT-04:00

Scheduled Maintenance PSE Jul `27`, `2026` `02:00`-`05:00` GMT-04:00

Scheduled Maintenance Notice - Banco BBVA - WITHDRAWALS PERU Jul `27`, `2026` `03:00`-`04:00` GMT-04:00

Past Incidents

Related

Scheduled Maintenance

Scheduled Maintenance PSE Jul 26, 2026 22:00-22:10 GMT-04:00

Scheduled Maintenance PSE Jul 27, 2026 02:00-05:00 GMT-04:00

Scheduled Maintenance Notice - Banco BBVA - WITHDRAWALS PERU Jul 27, 2026 03:00-04:00 GMT-04:00

Past Incidents

Scheduled Maintenance PSE Jul `26`, `2026` `22:00`-`22:10` GMT-04:00

Scheduled Maintenance PSE Jul `27`, `2026` `02:00`-`05:00` GMT-04:00

Scheduled Maintenance Notice - Banco BBVA - WITHDRAWALS PERU Jul `27`, `2026` `03:00`-`04:00` GMT-04:00