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All Systems Operational
Uptime over the past 90 days. View historical uptime.
ALPS Dashboard Backoffice
Operational
90 days ago
100.0
% uptime
Today
Payin
Operational
90 days ago
99.88
% uptime
Today
ALPS Cashin API Service
Operational
90 days ago
100.0
% uptime
Today
Brasil
Operational
90 days ago
100.0
% uptime
Today
Chile
Operational
90 days ago
98.71
% uptime
Today
Colombia
Operational
90 days ago
100.0
% uptime
Today
Ecuador
Operational
90 days ago
100.0
% uptime
Today
Mexico
Operational
90 days ago
100.0
% uptime
Today
Perú
Operational
90 days ago
100.0
% uptime
Today
Guatemala
Operational
90 days ago
100.0
% uptime
Today
Honduras
Operational
90 days ago
100.0
% uptime
Today
Costa Rica
Operational
90 days ago
100.0
% uptime
Today
Panama
Operational
90 days ago
100.0
% uptime
Today
Payout
Operational
90 days ago
99.99
% uptime
Today
ALPS Cashout API Service
Operational
90 days ago
100.0
% uptime
Today
Chile
Operational
90 days ago
99.95
% uptime
Today
Ecuador
Operational
90 days ago
100.0
% uptime
Today
Perú
Operational
90 days ago
100.0
% uptime
Today
Colombia
Operational
90 days ago
100.0
% uptime
Today
Mexico
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Apr 10, 2026
No incidents reported today.
Apr 9, 2026
Resolved -
This incident has been resolved.
Apr 9, 22:40 GMT-04:00
Apr 9, 22:40 GMT-04:00
Investigating -
Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 9, 22:33 GMT-04:00
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 9, 22:33 GMT-04:00
Resolved -
This incident has been resolved.
Apr 9, 22:32 GMT-04:00
Apr 9, 22:32 GMT-04:00
Investigating -
Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 9, 22:03 GMT-04:00
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 9, 22:03 GMT-04:00
Resolved -
This incident has been resolved.
Apr 9, 18:44 GMT-04:00
Apr 9, 18:44 GMT-04:00
Investigating -
Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 9, 18:10 GMT-04:00
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 9, 18:10 GMT-04:00
Resolved -
This incident has been resolved.
Apr 9, 17:09 GMT-04:00
Apr 9, 17:09 GMT-04:00
Identified -
Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 9, 13:00 GMT-04:00
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 9, 13:00 GMT-04:00
Resolved -
This incident has been resolved.
Apr 9, 17:08 GMT-04:00
Apr 9, 17:08 GMT-04:00
Identified -
Intermittent service disruptions have been detected.
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 9, 14:45 GMT-04:00
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 9, 14:45 GMT-04:00
Resolved -
Intermittent service disruptions were detected at Banco Estado between 06:40 and 09:21 hrs (UTC-4). As a result, FINTOC temporarily disabled related transactions during this period.
All systems are currently fully operational.
Apr 9, 09:27 GMT-04:00
All systems are currently fully operational.
Apr 9, 09:27 GMT-04:00
Apr 8, 2026
Resolved -
This incident has been resolved.
Apr 8, 20:33 GMT-04:00
Apr 8, 20:33 GMT-04:00
Investigating -
Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 8, 20:04 GMT-04:00
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 8, 20:04 GMT-04:00
Resolved -
This incident has been resolved.
Apr 8, 18:50 GMT-04:00
Apr 8, 18:50 GMT-04:00
Investigating -
Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 8, 18:13 GMT-04:00
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 8, 18:13 GMT-04:00
Resolved -
This incident has been resolved.
Apr 8, 12:30 GMT-04:00
Apr 8, 12:30 GMT-04:00
Identified -
Intermittent service disruptions have been detected.
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 8, 12:21 GMT-04:00
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 8, 12:21 GMT-04:00
Resolved -
This incident has been resolved.
Apr 8, 10:40 GMT-04:00
Apr 8, 10:40 GMT-04:00
Identified -
Intermittent service disruptions have been detected.
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 8, 10:29 GMT-04:00
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 8, 10:29 GMT-04:00
Apr 7, 2026
Resolved -
This incident has been resolved.
Apr 7, 23:26 GMT-04:00
Apr 7, 23:26 GMT-04:00
Identified -
Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 7, 23:11 GMT-04:00
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 7, 23:11 GMT-04:00
Resolved -
This incident has been resolved.
Apr 7, 11:41 GMT-04:00
Apr 7, 11:41 GMT-04:00
Identified -
Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 7, 11:29 GMT-04:00
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 7, 11:29 GMT-04:00
Resolved -
This incident has been resolved.
Apr 7, 09:15 GMT-04:00
Apr 7, 09:15 GMT-04:00
Identified -
Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 6, 23:24 GMT-04:00
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 6, 23:24 GMT-04:00
Resolved -
This incident has been resolved.
Apr 7, 09:15 GMT-04:00
Apr 7, 09:15 GMT-04:00
Identified -
Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 6, 23:24 GMT-04:00
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 6, 23:24 GMT-04:00
Resolved -
This incident has been resolved.
Apr 7, 09:14 GMT-04:00
Apr 7, 09:14 GMT-04:00
Identified -
Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 6, 23:25 GMT-04:00
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 6, 23:25 GMT-04:00
Resolved -
This incident has been resolved.
Apr 7, 09:14 GMT-04:00
Apr 7, 09:14 GMT-04:00
Investigating -
Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 6, 23:27 GMT-04:00
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 6, 23:27 GMT-04:00
Resolved -
This incident has been resolved.
Apr 7, 09:12 GMT-04:00
Apr 7, 09:12 GMT-04:00
Identified -
Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 6, 23:25 GMT-04:00
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 6, 23:25 GMT-04:00
Completed -
The scheduled maintenance has been completed.
Apr 7, 06:00 GMT-04:00
Apr 7, 06:00 GMT-04:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 23:00 GMT-04:00
Apr 6, 23:00 GMT-04:00
Scheduled -
The pay-in processor, TRANSBANK, will undergo scheduled maintenance on April 06, between 23:00 and April 07 06:00 (UTC-4). During this period, service degradation and intermittent issues may occur for transactions.
Service degradation is expected for 15 minutes between 00:00 and 00:15 hrs, and between 01:30 and 01:45 hrs.
We recommend planning your operations accordingly.
Apr 1, 19:47 GMT-03:00
Service degradation is expected for 15 minutes between 00:00 and 00:15 hrs, and between 01:30 and 01:45 hrs.
We recommend planning your operations accordingly.
Apr 1, 19:47 GMT-03:00
Apr 6, 2026
Resolved -
This incident has been resolved.
Apr 6, 23:27 GMT-04:00
Apr 6, 23:27 GMT-04:00
Identified -
Intermittent service disruptions have been detected.
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 6, 22:06 GMT-04:00
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 6, 22:06 GMT-04:00
Resolved -
This incident has been resolved.
Apr 6, 17:54 GMT-04:00
Apr 6, 17:54 GMT-04:00
Identified -
Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 6, 17:14 GMT-04:00
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 6, 17:14 GMT-04:00
Resolved -
This incident has been resolved.
Apr 6, 16:14 GMT-04:00
Apr 6, 16:14 GMT-04:00
Identified -
Intermittent service disruptions have been detected.
As a result, some payments processed by the bank are experiencing delays, leading to longer-than-usual response times.
Apr 6, 12:24 GMT-04:00
As a result, some payments processed by the bank are experiencing delays, leading to longer-than-usual response times.
Apr 6, 12:24 GMT-04:00
Resolved -
This incident has been resolved.
Apr 6, 16:11 GMT-04:00
Apr 6, 16:11 GMT-04:00
Identified -
Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 6, 15:49 GMT-04:00
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 6, 15:49 GMT-04:00
Resolved -
This incident has been resolved.
Apr 6, 12:12 GMT-04:00
Apr 6, 12:12 GMT-04:00
Identified -
Intermittent service disruptions have been detected.
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 6, 11:47 GMT-04:00
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 6, 11:47 GMT-04:00
Resolved -
KHIPU has re-enabled bank transactions following the disruption. We will continue to monitor the situation.
Apr 6, 09:08 GMT-04:00
Apr 6, 09:08 GMT-04:00
Investigating -
Intermittent service disruptions have been detected.
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 4, 23:57 GMT-03:00
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 4, 23:57 GMT-03:00
Resolved -
KHIPU has re-enabled bank transactions following the disruption. We will continue to monitor the situation.
Apr 6, 09:08 GMT-04:00
Apr 6, 09:08 GMT-04:00
Investigating -
Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 4, 23:24 GMT-03:00
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 4, 23:24 GMT-03:00
Resolved -
KHIPU has re-enabled bank transactions following the disruption. We will continue to monitor the situation.
Apr 6, 09:07 GMT-04:00
Apr 6, 09:07 GMT-04:00
Investigating -
Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 4, 23:23 GMT-03:00
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 4, 23:23 GMT-03:00
Resolved -
KHIPU has re-enabled bank transactions following the disruption. We will continue to monitor the situation.
Apr 6, 09:07 GMT-04:00
Apr 6, 09:07 GMT-04:00
Identified -
Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 4, 23:23 GMT-03:00
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 4, 23:23 GMT-03:00
Resolved -
KHIPU has re-enabled bank transactions following the disruption. We will continue to monitor the situation.
Apr 6, 09:06 GMT-04:00
Apr 6, 09:06 GMT-04:00
Investigating -
Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 4, 23:22 GMT-03:00
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 4, 23:22 GMT-03:00
Resolved -
KHIPU has re-enabled bank transactions following the disruption. We will continue to monitor the situation.
Apr 6, 09:05 GMT-04:00
Apr 6, 09:05 GMT-04:00
Investigating -
Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 4, 23:21 GMT-03:00
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 4, 23:21 GMT-03:00
Resolved -
KHIPU has re-enabled bank transactions following the disruption. We will continue to monitor the situation.
Apr 6, 09:05 GMT-04:00
Apr 6, 09:05 GMT-04:00
Investigating -
Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 4, 23:20 GMT-03:00
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 4, 23:20 GMT-03:00
Apr 5, 2026
Resolved -
This incident has been resolved.
Apr 5, 11:52 GMT-04:00
Apr 5, 11:52 GMT-04:00
Investigating -
Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 4, 23:59 GMT-03:00
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 4, 23:59 GMT-03:00
Resolved -
This incident has been resolved.
Apr 5, 11:50 GMT-04:00
Apr 5, 11:50 GMT-04:00
Identified -
Intermittent service disruptions have been detected.
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 5, 11:13 GMT-04:00
As a result, KHIPU has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 5, 11:13 GMT-04:00
Apr 4, 2026
Apr 3, 2026
No incidents reported.
Apr 2, 2026
Resolved -
This incident has been resolved.
Apr 2, 15:59 GMT-03:00
Apr 2, 15:59 GMT-03:00
Identified -
Intermittent service disruptions have been detected.
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 2, 15:31 GMT-03:00
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 2, 15:31 GMT-03:00
Resolved -
This incident has been resolved.
Apr 2, 11:02 GMT-03:00
Apr 2, 11:02 GMT-03:00
Identified -
Intermittent service disruptions have been detected.
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 2, 10:46 GMT-03:00
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 2, 10:46 GMT-03:00
Resolved -
This incident has been resolved.
Apr 2, 10:29 GMT-03:00
Apr 2, 10:29 GMT-03:00
Identified -
Intermittent service disruptions have been detected.
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 2, 10:08 GMT-03:00
As a result, FINTOC has temporarily disabled related bank transactions until the situation is resolved and operations return to normal.
Apr 2, 10:08 GMT-03:00
Apr 1, 2026
Resolved -
This incident has been resolved.
Apr 1, 11:39 GMT-03:00
Apr 1, 11:39 GMT-03:00
Identified -
Intermittent service disruptions have been detected.
As a result, some payments processed by the bank are experiencing delays, leading to longer-than-usual response times.
Apr 1, 09:49 GMT-03:00
As a result, some payments processed by the bank are experiencing delays, leading to longer-than-usual response times.
Apr 1, 09:49 GMT-03:00
Mar 31, 2026
Resolved -
This incident has been resolved.
Mar 31, 15:04 GMT-03:00
Mar 31, 15:04 GMT-03:00
Identified -
Intermittent service has been detected at Banco Scotiabank.
Therefore, ETPAY has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Mar 31, 12:27 GMT-03:00
Therefore, ETPAY has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Mar 31, 12:27 GMT-03:00
Resolved -
This incident has been resolved.
Mar 31, 14:07 GMT-03:00
Mar 31, 14:07 GMT-03:00
Identified -
Intermittent service has been detected at Banco Estado.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Mar 31, 13:50 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Mar 31, 13:50 GMT-03:00
Resolved -
This incident has been resolved.
Mar 31, 10:49 GMT-03:00
Mar 31, 10:49 GMT-03:00
Identified -
Intermittent service has been detected at Banco Scotiabank.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Mar 31, 09:07 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Mar 31, 09:07 GMT-03:00
Resolved -
This incident has been resolved.
Mar 31, 10:20 GMT-03:00
Mar 31, 10:20 GMT-03:00
Identified -
Intermittent service has been detected at Banco Falabella.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Mar 31, 09:56 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Mar 31, 09:56 GMT-03:00
Resolved -
This incident has been resolved.
Mar 31, 08:47 GMT-03:00
Mar 31, 08:47 GMT-03:00
Identified -
Intermittent service has been detected at Banco Falabella.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Mar 31, 00:15 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Mar 31, 00:15 GMT-03:00
Resolved -
This incident has been resolved.
Mar 31, 08:47 GMT-03:00
Mar 31, 08:47 GMT-03:00
Identified -
Intermittent service has been detected at Banco Falabella.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Mar 31, 08:46 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Mar 31, 08:46 GMT-03:00
Mar 30, 2026
No incidents reported.
Mar 29, 2026
No incidents reported.
Mar 28, 2026
Resolved -
This incident has been resolved.
Mar 28, 11:17 GMT-03:00
Mar 28, 11:17 GMT-03:00
Identified -
Intermittent service has been detected at Banco Scotiabank.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Mar 28, 10:51 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Mar 28, 10:51 GMT-03:00
Mar 27, 2026
Resolved -
This incident has been resolved.
Mar 27, 14:38 GMT-03:00
Mar 27, 14:38 GMT-03:00
Identified -
Intermittent service has been detected at Banco Security.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Mar 25, 17:47 GMT-03:00
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.
Mar 25, 17:47 GMT-03:00