Identified - Intermittent service has been detected at Banco Estado.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.

Feb 03, 2026 - 15:04 GMT-03:00
ALPS Dashboard Backoffice Operational
90 days ago
100.0 % uptime
Today
Payin Operational
90 days ago
99.83 % uptime
Today
ALPS Cashin API Service Operational
90 days ago
100.0 % uptime
Today
Brasil Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
98.21 % uptime
Today
Colombia Operational
90 days ago
100.0 % uptime
Today
Ecuador Operational
90 days ago
100.0 % uptime
Today
Mexico Operational
90 days ago
100.0 % uptime
Today
Perú Operational
90 days ago
100.0 % uptime
Today
Guatemala Operational
90 days ago
100.0 % uptime
Today
Honduras Operational
90 days ago
100.0 % uptime
Today
Costa Rica Operational
90 days ago
100.0 % uptime
Today
Panama Operational
90 days ago
100.0 % uptime
Today
Payout Operational
90 days ago
99.98 % uptime
Today
ALPS Cashout API Service Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
99.94 % uptime
Today
Ecuador Operational
90 days ago
100.0 % uptime
Today
Perú Operational
90 days ago
100.0 % uptime
Today
Colombia Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 9, 2026

No incidents reported today.

Feb 8, 2026
Resolved - Intermittent service was experienced at Banco ITAU between 10:00 and 11:00 hrs (UTC-4). For this reason, ETPAY temporarily deactivated transactions with the bank during that period.
All systems are currently fully operational.

Feb 8, 11:26 GMT-03:00
Resolved - This incident has been resolved.
Feb 8, 11:25 GMT-03:00
Identified - Intermittent service has been detected at Banco Estado.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.

Feb 4, 23:30 GMT-03:00
Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026
Feb 3, 2026
Resolved - This incident has been resolved.
Feb 3, 15:30 GMT-03:00
Identified - Intermittent service has been detected at Banco BCI.
Therefore, ETPAY has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.

Jan 31, 12:21 GMT-03:00
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026
Jan 30, 2026
Resolved - FINTOC has reactivated Banco de Chile. However, we will continue monitoring.
Jan 30, 12:48 GMT-03:00
Identified - Intermittent service has been detected at Banco de Chile.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.

Jan 30, 11:22 GMT-03:00
Resolved - Intermittent service disruptions were observed at Banco Estado between 08:01 and 10:12 (UTC-3). During this period, FINTOC temporarily disabled transactions involving this bank. Operations with Banco Estado are now functioning normally.
Jan 30, 11:21 GMT-03:00
Jan 29, 2026
Resolved - FINTOC has reactivated Banco Scotiabank. However, we will continue monitoring.
Jan 29, 15:46 GMT-03:00
Identified - Intermittent service has been detected at Banco Scotiabank.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.

Jan 23, 08:44 GMT-03:00
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026
Resolved - ETPAY has reactivated Banco Falabella. However, we will continue monitoring.
Jan 26, 15:03 GMT-03:00
Identified - Intermittent service has been detected at Banco Falaballa.
Therefore, ETPAY has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.

Jan 26, 10:35 GMT-03:00
Resolved - FINTOC has reactivated Banco Santander. However, we will continue monitoring.
Jan 26, 13:55 GMT-03:00
Identified - Intermittent service has been detected at Banco Santander.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.

Jan 26, 09:02 GMT-03:00
Resolved - FINTOC has reactivated Banco Falabella. However, we will continue monitoring.
Jan 26, 13:54 GMT-03:00
Identified - Intermittent service has been detected at Banco Falabella.
Therefore, FINTOC has temporarily deactivated transactions with the bank until the issues are resolved and operations return to normal.

Jan 26, 09:01 GMT-03:00